The orders are shipped through Moldova Post mail, unless otherwise specified on the website during the order creation process.
As soon as the order is received, it may take up to 3 business days to print and package.
The estimated delivery time from the order dispatch.
- Europe: 7 days - 14 days
- Africa: 7 days - 14 days
- Asia: 14 days - 35 days
- Oceania: 14 days - 35 days
- North America: 14 days - 21 days
- South America: 14 days - 21 days
1.1 In case that the delivery method is arranged based on a special Buyer's requirement; the Buyer carries the risk and potential delivery fees.
1.2 If the Seller is obliged to deliver the products or service to a place appointed by the Buyer, the Buyer is obliged to take over the product upon delivery.
1.3 In case that the delivery has to be repeated or carried out by a different method than stated in the Order because of the Buyer, the Buyer is obliged to pay for the expenses related to the repeated delivery, or else the expenses related to different delivery method.
1.4 When taking the product over from the carrier, the Buyer is obliged to check if the package is not broken and in a case of detecting any damage to the package, the Buyer has to inform of that circumstance the carrier or the Seller without undue delay. If the package is broken and it looks like someone had an unauthorised access to its contents, the Buyer does not have to accept the delivery from the carrier. If the Buyer accepts the damaged parcel from the carrier, it is necessary to describe the damage in the handover protocol.
1.5 Incomplete or damaged parcel has to be immediately reported to the Seller by email, the damage protocol has to be elaborated in cooperation with the carrier and this protocol has to be then sent by fax, email or post to the Seller.
1.6 Further rights and obligations of the parties related to the delivery of products can be adjusted by special terms of delivery, if the Seller chooses to issue such terms.
1.7 The Seller ensures or mediates the following shipping and delivery methods:
- shipping using the services of the carrier indicated on the Website.
1.8 The offer of individual delivery methods by the Seller is based on the current availability of the services, with respect to the capacity and access possibilities of the carrier. In case of force majeure circumstances or information system failure, the Seller does not hold the responsibility for late delivery.
1.9 All shipping and delivery methods currently offered by the Seller, their current conditions and prices are to be found on the Website.
1.10 When handing over the product, the Seller or his contractual partner can ask the Buyer or the person who takes over the product to legitimise him or herself with an ID (identification document, passport) to avoid potential losses and to prevent legalisation of profits originating from criminal offence. The Seller or his contractual partner can refuse to hand the products over to the Buyer if the Buyer fails to present one of the above mentioned documents.
1.11 The products and services purchased by the Buyer who is a legal entity will only be handed over to its statutory body (the Buyer has to prove the fact that it is the statutory body) or to a person authorised for such actions by a power of attorney with verified signature. The products purchased by the Buyer who is a self-employed entrepreneur will be handed over to him/her only if he/she legitimises himself/herself with an ID (identification document, passport).
For questions in regards to our Shipping & Delivery Policy please contact us at support@justprint.life